How To's & Videos
How to setup and Use MakeMusic Studio
By Mica and 1 other2 authors100 articles
- Adding Your Bank Deposit Account Info
- Organizational Profile
- Appointment Scheduling Options Setup
- Setup my cancellation policy on MakeMusic Studio and avoid last minute cancellations
- Set up Availability Booking Hours or Block Time Off
- Default Locations & Zoom Rooms
- Testing MakeMusic Studio in Client Mode
- Adding Your Terms of Service / Studio Policy
- Import Clients into MakeMusic Studio
- Explaining MakeMusic Studio to Your Clients
- Client Details Tab
- Onboarding Current and New Clients
- Provider - Add, Update, Remove, Request payment method
- Add / Set-up Students
- Adding Additional Student Family / Children Members
- Exporting Lists of Clients
- Installing MakeMusic Studio on Mobile (iPhone / Android)
- My student needs the sms reminders not the parent
- Appointment - Schedule / Create
- How to Create a Class / Group Appointments - Public or Private
- Appointment Templates
- Change Appointment / Lesson - Cancel / Reschedule / Price Change / Absent - How to for Providers
- If I am a Provider, how do I confirm an appointment?
- Cancel or Reschedule an Appointment - Provider
- Cancel an Entire Day or Range of Appointments
- Do Not Charge a client for an appointment
- Change Appointment Description
- Change Appointment Info
- Attendance Tracking
- SMS Text Appointment Notification Reminders - Setup
- Use Your MakeMusic Studio Calendar for all Appointments
- Sync Google / iCal calendars
- Convert an Appointment to a Series
- Apply a credit to a Flat Rate Subscription
- Appointment Reminders / Notifications FAQs
- Add / Change / Remove Attendees in Appointments
- Billing Models Explained - subscription, package, per hour
- Flat-rate Subscription billing- Set Up / Prorate/ Change / Cancel / Pause & FAQs
- Package Billing (Punch Card) - Setup / Change / Cancel & FAQs
- Billing by Appointment / Hourly Rates - Setup / Change / Cancel & FAQs
- Update Cost / Pricing for Packages
- Retry a Failed Charge and Automatic Retries FAQs
- Change a Subscription Billing Date
- Cancel / Stop a Failed Charge
- One-Time Payment - How to Request or Charge a One-Off non automated Payment (Invoice)
- How to Delete / Cancel a One-Time Payment
- Prorate Subscriptions - How To
- Refunds for Transactions / Charges - How To
- How to Add and Report Expenses
- Change the Cost of an Appointment to a new rate or to accept a Subscription or Package
- Appointment Report - Paid
- Update Subscription Prices / Costs
- When will I get a payout deposit
- The Client Experience
- I am a client and need a refund.
- Delete / Remove my Credit Card or ACH
- I am a client how do I cancel my package or subscription renewal?
- I am a client and need to schedule / reschedule / Cancel an appointment / Lesson
- If I am a client, how do I Confirm an Appointment?
- Client - Add, Update or change my credit card or ACH
- Labels / Tags for Appointments, Staff, Clients
- Tips and Trick - Did you know? Holiday Cancel
- Tips and Trick - Did you Know? Searching
- MakeMusic Studio Tips & Tricks - Did you know? Fast cash via Referrals
- MakeMusic Studio Tips & Tricks - Did you know? Request New features.
- MakeMusic Studio Tips & Tricks - Did you know? Get Help.
- MakeMusic Studio Tips & Tricks - Did you know? Mac/iPad, PC & Mobile Troubleshooting.
- MakeMusic Studio Tips & Tricks - Did you know? Mobile Tip.
- Bulk Setup/Cancel Capabilities
- Calendar Features
- My bank account is not accepted / specify account
- How do I change my clients or staff email login address?
- Why Didn't I Get Paid for an Appointment or where is the Charge?
- Troubleshooting Package Charges / Deductions / Repurchases
- Not receiving email or sms notifications
- This client is already using MakeMusic Studio and must confirm their membership before they can be billed for services
- Why am I receiving Failed Payment Notices
- Client was charged outside of Subscription or Package / double charge
- What should I do if a Dispute is Filed
- Zoom Troubleshooting
- Freezing, Unusual behavior, error codes, or something isn't working
- Troubleshooting Availability