FAQs
frequently Asked Questions
By Mica1 author41 articles
- No Time to Move Your Business to MakeMusic Studio? - Let Us Do It For You
- Contacting MakeMusic Studio
- How secure is MakeMusic Studio?
- MakeMusic Studio Cost & Pricing - How much does it cost to use MakeMusic Studio?
- How are payments processed?
- How to Pay for MakeMusic Studio - Add/Update Credit Card information
- Multiple Family Members Need Notifications
- Recurring Appointment Series FAQ
- What happens if a client forgets to confirm an appointment?
- What happens when I decline a request for an appointment?
- I need the option to have appointments overlap in my calendar, so that I can "double-book" a single time slot. Can MakeMusic Studio handle this?
- How to I create a buffer
- I am an Apple user and my significant other prefers Android, so we need something that lets us import/share/manage our family calendar into a common "schedule". Can we/will we be able do that?
- 1-Click Booking
- Camps / Workshops vs. Group Classes in MakeMusic Studio
- Room Reservations
- Failed Charges, decline codes - Invalid Account, Insufficient Funds
- Why is the payment still processing? What does Processing mean?
- Can I charge different prices for different appointments?
- Change Clients from one billing Model to another
- Package vs Subscription Billing
- What if a client pays outside of MakeMusic Studio with a check, cash, PayPal or Venmo?
- Tax Documents
- Graphs - deposits + fees don't add up
- Do my clients see the credit card fees?
- I prefer not to give my credit card information. Can I use MakeMusic Studio for scheduling without giving you credit card information?
- I’d prefer that all my clients use ACH payments because the processing fees are lower. How can I enforce that?
- Oops! I had an appointment without using the MakeMusic Studio app. How can I retroactively charge a client for an appointment in the past?
- An appointment was canceled, but was never canceled in of MakeMusic Studio. What should I do now?
- Danger Zone
- Per-Appointment Subscription Billing
- Payments with Foreign Currencies