If you're having trouble signing in to MakeMusic Studio, this guide will help you get back into your account quickly.
Common Login Issues
Before troubleshooting, make sure you are not:
Using browser auto-filled passwords or old bookmarked links
Copying/pasting your email or password
Trying to create a password when you originally logged in with Google
If you’re a client, your provider can confirm which email you used to sign up.
Note: Providers cannot change a client's login email address.
Logging In With Google
If you signed up using Google, you must continue logging in with Google.
The Forgot Password option will not work because no MakeMusic Studio-specific password exists yet.
After logging in with Google, you can update your login email inside your account if needed.
Can’t Log In or Create a Password?
If your email is already registered:
Option 1:
Click any login link inside an email from MakeMusic Studio — this lets you create a password and sign in.
Option 2:
Visit https://studio.makemusic.app and select Sign Up.
If the email is already in the system, MakeMusic Studio will recognize it and allow you to create a password instead of creating a new account.
Resetting Your Password
You can reset your password in two ways:
1️⃣ Reset From the Login Screen
Enter your email
Select Reset Password
Check your inbox (and spam folder) for the reset link
Click the link and create your new password
Note: If the email isn’t in our system or you originally used Google to authenticate your account, you will not receive a reset email.
2️⃣ Reset From Inside Your Account
If you're already logged in:
Go to Settings → Personal → Password
Select Send Email
Open the email and follow the link to update your password
Password Requirements
Your new password must include:
Minimum 9 characters
At least 1 lowercase letter
At least 1 number
At least 1 special character (!@#$%^&*)
No more than 2 identical characters in a row
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