# MakeMusic Studio Help Center

> Advice & answers from the MakeMusic Studio Team

## How To's & Videos

- [Watch a Tour of MakeMusic Studio](https://help.studio.makemusic.com/en/articles/3241297-watch-a-tour-of-makemusic-studio.md): Brief Overview Demo & Tour of MakeMusic Studio - Streamline and Automate your business today.
- [Verified Mode for Providers](https://help.studio.makemusic.com/en/articles/3606698-verified-mode-for-providers.md): Verified Mode for Providers - confirm appointments, payment for packages, and one-time payments
- [Setup Online Booking Services / Lesson Booking](https://help.studio.makemusic.com/en/articles/9730373-setup-online-booking-services-lesson-booking.md): Setup Online Booking Services / Lesson Booking
- [Activate / Update / Pay for Your MakeMusic Studio Business Subscription](https://help.studio.makemusic.com/en/articles/5587126-activate-update-pay-for-your-makemusic-studio-business-subscription.md): Activate / Update / Pay for Your MakeMusic Studio Business Subscription
- [Registration Forms](https://help.studio.makemusic.com/en/articles/11334877-registration-forms.md): Registration Forms for new clients
- [Shared File / Folder Drive - MakeMusic Studio Library](https://help.studio.makemusic.com/en/articles/13378394-shared-file-folder-drive-makemusic-studio-library.md): Share files, audio, and video with clients with MakeMusic Studio Library
- [MakeMusic Studio Music Catalog & Practice App 🎵](https://help.studio.makemusic.com/en/articles/13892577-makemusic-studio-music-catalog-practice-app.md): The MakeMusic Studio Digital Music Catalog gives you access to a growing library of interactive sheet music, and the MakeMusic Studio Practice App brings each score to life with powerful practice t...
- [Adding Your Bank Deposit Account Info](https://help.studio.makemusic.com/en/articles/2059772-adding-your-bank-deposit-account-info.md): Deposit account for your client payments - Get Paid!
- [Organizational Profile](https://help.studio.makemusic.com/en/articles/5587099-organizational-profile.md): Organizational Profile - Business Name, Logo and Contact Info
- [Appointment Scheduling Options Setup](https://help.studio.makemusic.com/en/articles/4558779-appointment-scheduling-options-setup.md): Appointment Scheduling Options Default Setup- Auto Confirmation, Availability Interval, Scheduling Blackout
- [Setup my cancellation policy on MakeMusic Studio and avoid last minute cancellations](https://help.studio.makemusic.com/en/articles/2060027-setup-my-cancellation-policy-on-makemusic-studio-and-avoid-last-minute-cancellations.md): Cancellation policy
- [Set up Availability Booking Hours or Block Time Off](https://help.studio.makemusic.com/en/articles/2059781-set-up-availability-booking-hours-or-block-time-off.md): Set Up / Block Available Booking Times/Locations - Office Hours
- [Default Locations & Zoom Rooms](https://help.studio.makemusic.com/en/articles/5537805-default-locations-zoom-rooms.md): How to setup a default location for remote and in-person appointments
- [Testing MakeMusic Studio in Client Mode](https://help.studio.makemusic.com/en/articles/8196802-testing-makemusic-studio-in-client-mode.md): Testing MakeMusic Studio as a Client
- [Adding Your Terms of Service / Studio Policy](https://help.studio.makemusic.com/en/articles/8774577-adding-your-terms-of-service-studio-policy.md): Adding Your Terms of Service / Studio Policy
- [Import Clients into MakeMusic Studio](https://help.studio.makemusic.com/en/articles/9875922-import-clients-into-makemusic-studio.md): Import many clients at once from a CSV file!
- [Explaining MakeMusic Studio to Your Clients](https://help.studio.makemusic.com/en/articles/2109320-explaining-makemusic-studio-to-your-clients.md): Email templates for communicating with your clients
- [Client Details Tab](https://help.studio.makemusic.com/en/articles/5009709-client-details-tab.md): Client Labeling, Client Messaging, Client Contact
- [Onboarding Current and New Clients](https://help.studio.makemusic.com/en/articles/4413186-onboarding-current-and-new-clients.md): Getting started with MakeMusic Studio and Onboarding Current and New Clients
- [Provider - Add, Update, Remove, Request payment method](https://help.studio.makemusic.com/en/articles/7045341-provider-add-update-remove-request-payment-method.md): Request, reinvite, change, remove or Enter my Client's Credit Card / Payment Method
- [Add / Set-up Students](https://help.studio.makemusic.com/en/articles/2059795-add-set-up-students.md): Add student client to MakeMusic Studio
- [Adding Additional Student Family / Children Members](https://help.studio.makemusic.com/en/articles/3686143-adding-additional-student-family-children-members.md): Adding Additional Student Family / Children Members
- [Exporting Lists of Clients](https://help.studio.makemusic.com/en/articles/2519340-exporting-lists-of-clients.md): Importing clients
- [Installing MakeMusic Studio on Mobile \(iPhone / Android\)](https://help.studio.makemusic.com/en/articles/2235218-installing-makemusic-studio-on-mobile-iphone-android.md): Web app install for iPhone / Android
- [My student needs the sms reminders not the parent](https://help.studio.makemusic.com/en/articles/9389151-my-student-needs-the-sms-reminders-not-the-parent.md): My student needs the sms reminders not the parent
- [Appointment - Schedule / Create](https://help.studio.makemusic.com/en/articles/2059799-appointment-schedule-create.md): Schedule / Create Appointment - Lesson
- [How to Create a Class / Group Appointments - Public or Private](https://help.studio.makemusic.com/en/articles/3181815-how-to-create-a-class-group-appointments-public-or-private.md): Group Class / Appointment
- [Appointment Templates](https://help.studio.makemusic.com/en/articles/6519627-appointment-templates.md): Appointment Templates can be used to schedule quick appointments
- [Change Appointment / Lesson - Cancel / Reschedule / Price Change / Absent - How to for Providers](https://help.studio.makemusic.com/en/articles/2059793-change-appointment-lesson-cancel-reschedule-price-change-absent-how-to-for-providers.md): Appointments / Lesson - How to for providers - Cancel / Reschedule / Price Change / Absent
- [If I am a Provider, how do I confirm an appointment?](https://help.studio.makemusic.com/en/articles/6662462-if-i-am-a-provider-how-do-i-confirm-an-appointment.md): Confirming Appointments
- [Cancel or Reschedule an Appointment - Provider](https://help.studio.makemusic.com/en/articles/6708238-cancel-or-reschedule-an-appointment-provider.md): Cancel or Reschedule an Appointment - Provider
- [Cancel an Entire Day or Range of Appointments](https://help.studio.makemusic.com/en/articles/6728567-cancel-an-entire-day-or-range-of-appointments.md): Cancel an Entire Day or Range of Appointments
- [Do Not Charge a client for an appointment](https://help.studio.makemusic.com/en/articles/6705143-do-not-charge-a-client-for-an-appointment.md): Provider How-To for how to stop a client from being charged for an appointment or class.
- [Change Appointment Description](https://help.studio.makemusic.com/en/articles/6701883-change-appointment-description.md): Editing appointment descriptions
- [Change Appointment Info](https://help.studio.makemusic.com/en/articles/6701652-change-appointment-info.md): Changing appointment details, schedule, cost or booking.
- [Attendance Tracking](https://help.studio.makemusic.com/en/articles/5680813-attendance-tracking.md): Attendance Tracking - Marking Absent
- [SMS Text Appointment Notification Reminders - Setup](https://help.studio.makemusic.com/en/articles/5430921-sms-text-appointment-notification-reminders-setup.md): SMS Text Appointment day of Notification Reminders - Setup
- [Use Your MakeMusic Studio Calendar for all Appointments](https://help.studio.makemusic.com/en/articles/3623070-use-your-makemusic-studio-calendar-for-all-appointments.md): Need to sync your digital calendar to MakeMusic Studio
- [Sync Google / iCal calendars](https://help.studio.makemusic.com/en/articles/2066620-sync-google-ical-calendars.md): Setup & FAQs / Troubleshooting your Calendar for iCal or Google
- [Convert an Appointment to a Series](https://help.studio.makemusic.com/en/articles/8440676-convert-an-appointment-to-a-series.md): Sometimes you have the need to take a single instance of an appointment and convert to a recurring appointment.
- [Apply a credit to a Flat Rate Subscription](https://help.studio.makemusic.com/en/articles/9998607-apply-a-credit-to-a-flat-rate-subscription.md): Apply a credit to a Flat Rate Subscription
- [Appointment Reminders / Notifications FAQs](https://help.studio.makemusic.com/en/articles/6511867-appointment-reminders-notifications-faqs.md): Appointment Reminders / Notifications FAQs
- [Add / Change / Remove Attendees in Appointments](https://help.studio.makemusic.com/en/articles/8358062-add-change-remove-attendees-in-appointments.md): Add / Change / Remove Attendees in Appointments Lessons
- [Billing Models Explained - subscription, package, per hour](https://help.studio.makemusic.com/en/articles/2060037-billing-models-explained-subscription-package-per-hour.md): Per-Appointment, Subscription Plan, Prepaid \(punch-card\) Packages, Single Invoicing
- [Flat-rate Subscription billing- Set Up / Prorate/ Change / Cancel / Pause & FAQs](https://help.studio.makemusic.com/en/articles/2059622-flat-rate-subscription-billing-set-up-prorate-change-cancel-pause-faqs.md): Subscription Billing Setup, Prorate, Change, Cancel, Pause & FAQs
- [Package Billing \(Punch Card\) - Setup / Change / Cancel & FAQs](https://help.studio.makemusic.com/en/articles/3759539-package-billing-punch-card-setup-change-cancel-faqs.md): Prepaid Packages \(punch card\) - Setup
- [Billing by Appointment / Hourly Rates - Setup / Change / Cancel & FAQs](https://help.studio.makemusic.com/en/articles/2059759-billing-by-appointment-hourly-rates-setup-change-cancel-faqs.md): Setting hourly billing or Per Appointment rates
- [Update Cost / Pricing for Packages](https://help.studio.makemusic.com/en/articles/7142263-update-cost-pricing-for-packages.md): Change the cost of a package
- [Retry a Failed Charge and Automatic Retries FAQs](https://help.studio.makemusic.com/en/articles/6738975-retry-a-failed-charge-and-automatic-retries-faqs.md): Retry / Run a Failed Charge and Automatic Retries FAQs
- [Change a Subscription Billing Date](https://help.studio.makemusic.com/en/articles/7036726-change-a-subscription-billing-date.md): Subscription charge / billing dates
- [Cancel / Stop a Failed Charge](https://help.studio.makemusic.com/en/articles/6738633-cancel-stop-a-failed-charge.md): Cancel / Stop a Failed Charge
- [One-Time Payment - How to Request or Charge a One-Off non automated Payment \(Invoice\)](https://help.studio.makemusic.com/en/articles/2513558-one-time-payment-how-to-request-or-charge-a-one-off-non-automated-payment-invoice.md): Invoice bill for a one-time payment for tuition, supplies, missed payments or anything you need to bill for.
- [How to Delete / Cancel a One-Time Payment](https://help.studio.makemusic.com/en/articles/6732774-how-to-delete-cancel-a-one-time-payment.md): Delete / Cancel a One-Time Payment
- [Prorate Subscriptions - How To](https://help.studio.makemusic.com/en/articles/6209705-prorate-subscriptions-how-to.md): Prorating Subscriptions Best Practice
- [Refunds for Transactions / Charges - How To](https://help.studio.makemusic.com/en/articles/2055834-refunds-for-transactions-charges-how-to.md): What happens if I need to issue a refund?
- [How to Add and Report Expenses](https://help.studio.makemusic.com/en/articles/8196532-how-to-add-and-report-expenses.md): Expense Feature
- [Change the Cost of an Appointment to a new rate or to accept a Subscription or Package](https://help.studio.makemusic.com/en/articles/8576370-change-the-cost-of-an-appointment-to-a-new-rate-or-to-accept-a-subscription-or-package.md): Change a Cost of an Appointment to a new rate or to accept a Subscription or Package
- [Appointment Report - Paid](https://help.studio.makemusic.com/en/articles/6458023-appointment-report-paid.md): Appointment Paid Report
- [Update Subscription Prices / Costs](https://help.studio.makemusic.com/en/articles/7142906-update-subscription-prices-costs.md): Change the cost / rate of a subscription
- [When will I get a payout deposit](https://help.studio.makemusic.com/en/articles/12046076-when-will-i-get-a-payout-deposit.md): when will I get paid
- [New Staff Member - Tutorial](https://help.studio.makemusic.com/en/articles/5192561-new-staff-member-tutorial.md): New Staff Member - Tutorial
- [Payroll Reporting](https://help.studio.makemusic.com/en/articles/6967689-payroll-reporting.md): Payroll Report
- [Invite / Add new staff / teacher members to your org](https://help.studio.makemusic.com/en/articles/2047567-invite-add-new-staff-teacher-members-to-your-org.md): Add a Staff Member / Reinvite
- [Staff / Teacher Roles and Permission in MakeMusic Studio](https://help.studio.makemusic.com/en/articles/2047571-staff-teacher-roles-and-permission-in-makemusic-studio.md): Each staff member of a MakeMusic Studio organization has a role with their own permissions. View your Staff directory to see who has which role.
- [Change a staff / teacher member's role](https://help.studio.makemusic.com/en/articles/2047556-change-a-staff-teacher-member-s-role.md): Organization owners and admins can manage the roles of other staff members.
- [Delete a staff / teacher member](https://help.studio.makemusic.com/en/articles/2047557-delete-a-staff-teacher-member.md): Over time, members of your organization may come and go. You can delete staff members, or they can leave whenever they choose.
- [Reinvite Staff Members](https://help.studio.makemusic.com/en/articles/8808391-reinvite-staff-members.md): Reinvite Staff Members
- [The Client Experience](https://help.studio.makemusic.com/en/articles/4536942-the-client-experience.md): Payment Info, past transactions, appointments, update email/phone number, view or cancel Prepaid package balances and subscriptions
- [I am a client and need a refund.](https://help.studio.makemusic.com/en/articles/6741928-i-am-a-client-and-need-a-refund.md): Refunds for Services
- [Delete / Remove my Credit Card or ACH](https://help.studio.makemusic.com/en/articles/6830686-delete-remove-my-credit-card-or-ach.md): Delete my Credit Card or ACH
- [I am a client how do I cancel my package or subscription renewal?](https://help.studio.makemusic.com/en/articles/5964725-i-am-a-client-how-do-i-cancel-my-package-or-subscription-renewal.md): I am a client how do I cancel my package or subscription renewal?
- [I am a client and need to schedule / reschedule / Cancel an appointment / Lesson](https://help.studio.makemusic.com/en/articles/2238759-i-am-a-client-and-need-to-schedule-reschedule-cancel-an-appointment-lesson.md): I am a client and need to schedule / reschedule / Cancel an appointment / Lesson
- [If I am a client, how do I Confirm an Appointment?](https://help.studio.makemusic.com/en/articles/2291038-if-i-am-a-client-how-do-i-confirm-an-appointment.md): Confirm an Appointment - client
- [Client - Add, Update or change my credit card or ACH](https://help.studio.makemusic.com/en/articles/2321208-client-add-update-or-change-my-credit-card-or-ach.md): I am a client how do I enter my Payment Info - Credit Card or ACH
- [Labels / Tags for Appointments, Staff, Clients](https://help.studio.makemusic.com/en/articles/6249057-labels-tags-for-appointments-staff-clients.md): Labels / Tags for Appointments, Staff, Clients
- [Tips and Trick - Did you know? Holiday Cancel](https://help.studio.makemusic.com/en/articles/5077687-tips-and-trick-did-you-know-holiday-cancel.md): Tips and Trick - Did you know? Holiday Cancel
- [Tips and Trick - Did you Know? Searching](https://help.studio.makemusic.com/en/articles/5076452-tips-and-trick-did-you-know-searching.md): Tips and Trick - Filtered View or Search for Appointments
- [MakeMusic Studio Tips & Tricks - Did you know? Fast cash via Referrals](https://help.studio.makemusic.com/en/articles/5057832-makemusic-studio-tips-tricks-did-you-know-fast-cash-via-referrals.md): MakeMusic Studio Tips & Tricks - Did you know? - Fast cash via Referrals
- [MakeMusic Studio Tips & Tricks - Did you know? Request New features.](https://help.studio.makemusic.com/en/articles/5057830-makemusic-studio-tips-tricks-did-you-know-request-new-features.md): MakeMusic Studio Tips & Tricks - Did you know? Request New features
- [MakeMusic Studio Tips & Tricks - Did you know? Get Help.](https://help.studio.makemusic.com/en/articles/5057815-makemusic-studio-tips-tricks-did-you-know-get-help.md): MakeMusic Studio Tips & Tricks - Did you know? Get Help
- [MakeMusic Studio Tips & Tricks - Did you know? Mac/iPad, PC & Mobile Troubleshooting.](https://help.studio.makemusic.com/en/articles/5057806-makemusic-studio-tips-tricks-did-you-know-mac-ipad-pc-mobile-troubleshooting.md): MakeMusic Studio Tips & Tricks - Did you know? Mac/iPad, PC & Mobile Troubleshooting
- [MakeMusic Studio Tips & Tricks - Did you know? Mobile Tip.](https://help.studio.makemusic.com/en/articles/5057784-makemusic-studio-tips-tricks-did-you-know-mobile-tip.md): MakeMusic Studio Tips & Tricks - Did you know? Mobile Tip
- [Bulk Setup/Cancel Capabilities](https://help.studio.makemusic.com/en/articles/8451390-bulk-setup-cancel-capabilities.md): Sometimes you need a faster way to make changes to multiple clients at once...MakeMusic Studio is here to help!
- [Calendar Features](https://help.studio.makemusic.com/en/articles/11138488-calendar-features.md): Calendar Views and Features
- [My bank account is not accepted / specify account](https://help.studio.makemusic.com/en/articles/5894521-my-bank-account-is-not-accepted-specify-account.md): My bank account is not accepted - I can't enter my bank account or need to specify the account
- [How do I change my clients or staff email login address?](https://help.studio.makemusic.com/en/articles/5857807-how-do-i-change-my-clients-or-staff-email-login-address.md): Client / staff email login - change
- [Why Didn't I Get Paid for an Appointment or where is the Charge?](https://help.studio.makemusic.com/en/articles/4769931-why-didn-t-i-get-paid-for-an-appointment-or-where-is-the-charge.md): Troubleshooting - Why didn't I Get Paid or the the appointment charge
- [Troubleshooting Package Charges / Deductions / Repurchases](https://help.studio.makemusic.com/en/articles/4684919-troubleshooting-package-charges-deductions-repurchases.md): Why didn't my appointment deduct / reduce from the package balance or renew? Why do I keep getting unpaid appointment notices?
- [Not receiving email or sms notifications](https://help.studio.makemusic.com/en/articles/2059163-not-receiving-email-or-sms-notifications.md): Client and sms emails / notifications
- [This client is already using MakeMusic Studio and must confirm their membership before they can be billed for services](https://help.studio.makemusic.com/en/articles/5880804-this-client-is-already-using-makemusic-studio-and-must-confirm-their-membership-before-they-can-be-billed-for-services.md): I entered my client and a message popped up to confirm their membership
- [Why am I receiving Failed Payment Notices](https://help.studio.makemusic.com/en/articles/7988903-why-am-i-receiving-failed-payment-notices.md): Why am I getting Appointment Failed Payment Notices / email
- [Client was charged outside of Subscription or Package / double charge](https://help.studio.makemusic.com/en/articles/8576348-client-was-charged-outside-of-subscription-or-package-double-charge.md): why was my client charged twice / double charged
- [What should I do if a Dispute is Filed](https://help.studio.makemusic.com/en/articles/8588439-what-should-i-do-if-a-dispute-is-filed.md): What should I do if a Dispute is Filed
- [Zoom Troubleshooting](https://help.studio.makemusic.com/en/articles/8765683-zoom-troubleshooting.md)
- [Freezing, Unusual behavior, error codes, or something isn't working](https://help.studio.makemusic.com/en/articles/9917532-freezing-unusual-behavior-error-codes-or-something-isn-t-working.md): Error codes and odd behavior troubleshooting - something not working
- [Troubleshooting Availability](https://help.studio.makemusic.com/en/articles/12713594-troubleshooting-availability.md): clients can't book a lesson or see an available time?
- [Workshops / Camp Setup](https://help.studio.makemusic.com/en/articles/3850282-workshops-camp-setup.md): Setup instructions for workshops and camps
- [How to rank higher in a Google search with your Marketplace Page](https://help.studio.makemusic.com/en/articles/3137164-how-to-rank-higher-in-a-google-search-with-your-marketplace-page.md): SEO Tips for your Marketplace Page
- [Billing reports for Income Transactions, Payroll, Appointments & Client Lists](https://help.studio.makemusic.com/en/articles/2047603-billing-reports-for-income-transactions-payroll-appointments-client-lists.md): Income Transactions, Payroll and Appointment Reporting, Reconciliation Reporting and Client List
- [Setting up your Marketplace Page](https://help.studio.makemusic.com/en/articles/8400236-setting-up-your-marketplace-page.md): Getting started with MakeMusic Studio Marketplace, your online lead generation tool.

## App Integrations

- [Booking Widget - Embedding your calendar into your website](https://help.studio.makemusic.com/en/articles/6077001-booking-widget-embedding-your-calendar-into-your-website.md): Embed your booking page into your own site.
- [QuickBooks Sync Integration FAQ & Setup](https://help.studio.makemusic.com/en/articles/4999679-quickbooks-sync-integration-faq-setup.md): QuickBooks Sync Integration FAQ & Setup
- [Email Integration](https://help.studio.makemusic.com/en/articles/4294783-email-integration.md): Email Integration for Notifications and Email Replies
- [Zoom & MakeMusic Studio Integration Setup & Appointment Use](https://help.studio.makemusic.com/en/articles/3823872-zoom-makemusic-studio-integration-setup-appointment-use.md): Zoom & MakeMusic Studio Integration Setup - online meetings / appointments
- ["Invalid Redirect" Error for Zoom and QuickBooks Integrations](https://help.studio.makemusic.com/en/articles/15776097-invalid-redirect-error-for-zoom-and-quickbooks-integrations.md)

## FAQs

- [No Time to Move Your Business to MakeMusic Studio - Let Us Do It For You](https://help.studio.makemusic.com/en/articles/2623161-no-time-to-move-your-business-to-makemusic-studio-let-us-do-it-for-you.md): No time to setup your clients, no problem, use our Concierge Service
- [Contacting MakeMusic Studio](https://help.studio.makemusic.com/en/articles/2047688-contacting-makemusic-studio.md): Get ahold of us!
- [How secure is MakeMusic Studio?](https://help.studio.makemusic.com/en/articles/2047658-how-secure-is-makemusic-studio.md): Security and protection
- [MakeMusic Studio Cost & Pricing - How much does it cost to use MakeMusic Studio?](https://help.studio.makemusic.com/en/articles/2060023-makemusic-studio-cost-pricing-how-much-does-it-cost-to-use-makemusic-studio.md): Price, Cost, Credit Card and ACH Fees
- [How are payments processed?](https://help.studio.makemusic.com/en/articles/2055788-how-are-payments-processed.md): Payments and billing
- [How to Pay for Fons - Add/Update Credit Card information](https://help.studio.makemusic.com/en/articles/9028165-how-to-pay-for-fons-add-update-credit-card-information.md): I'm a provider of services - where do I enter my CC information?
- [Troubleshoot Login Issues / Reset Password/ Can't create a password](https://help.studio.makemusic.com/en/articles/6778688-troubleshoot-login-issues-reset-password-can-t-create-a-password.md): Troubleshoot Login Issues / Reset Password
- [Can a client use an email address to set up MakeMusic Studio other than the email address I used to invite them?](https://help.studio.makemusic.com/en/articles/2055673-can-a-client-use-an-email-address-to-set-up-makemusic-studio-other-than-the-email-address-i-used-to-invite-them.md): Client email address
- [Client Notes and Appointment Follow-Up FAQs](https://help.studio.makemusic.com/en/articles/6540256-client-notes-and-appointment-follow-up-faqs.md): Client Notes and Appointment Follow-Up FAQs
- [Time Zone Set and FAQs](https://help.studio.makemusic.com/en/articles/6540203-time-zone-set-and-faqs.md): Change my time zone, client time zone or staff member time zone
- [Multiple Family Members Need Notifications](https://help.studio.makemusic.com/en/articles/6875489-multiple-family-members-need-notifications.md): Additional Family Members Need Access and Notifications
- [Recurring Appointment Series FAQ](https://help.studio.makemusic.com/en/articles/5482129-recurring-appointment-series-faq.md): Recurring Appointment Series FAQ
- [What happens if a client forgets to confirm an appointment?](https://help.studio.makemusic.com/en/articles/2055860-what-happens-if-a-client-forgets-to-confirm-an-appointment.md): Appointment confirmation
- [What happens when I decline a request for an appointment?](https://help.studio.makemusic.com/en/articles/2059946-what-happens-when-i-decline-a-request-for-an-appointment.md): Declining appointments
- [I need the option to have appointments overlap in my calendar, so that I can "double-book" a single time slot. Can MakeMusic Studio handle this?](https://help.studio.makemusic.com/en/articles/2047664-i-need-the-option-to-have-appointments-overlap-in-my-calendar-so-that-i-can-double-book-a-single-time-slot-can-makemusic-studio-handle-this.md): Double booking your availabilities
- [How to I create a buffer](https://help.studio.makemusic.com/en/articles/2060003-how-to-i-create-a-buffer.md): How to I create a buffer
- [I am an Apple user and my significant other prefers Android, so we need something that lets us import/share/manage our family calendar into a common "schedule". Can we/will we be able do that?](https://help.studio.makemusic.com/en/articles/2059154-i-am-an-apple-user-and-my-significant-other-prefers-android-so-we-need-something-that-lets-us-import-share-manage-our-family-calendar-into-a-common-schedule-can-we-will-we-be-able-do-that.md): Family calendar
- [1-Click Booking](https://help.studio.makemusic.com/en/articles/9774046-1-click-booking.md): 1-Click Booking
- [Camps / Workshops vs. Group Classes in MakeMusic Studio](https://help.studio.makemusic.com/en/articles/10542505-camps-workshops-vs-group-classes-in-makemusic-studio.md): Differences between Camps / Workshops and Group classes
- [Room Reservations](https://help.studio.makemusic.com/en/articles/14792776-room-reservations.md): Manage your studio's physical space with ease using the MakeMusic Studio Room Reservations.
- [Why is the payment still processing? What does Processing mean?](https://help.studio.makemusic.com/en/articles/6720394-why-is-the-payment-still-processing-what-does-processing-mean.md): What is a charge that is processing and why is it taking so long to process
- [Failed Charges, decline codes - Invalid Account, Insufficient Funds](https://help.studio.makemusic.com/en/articles/6876733-failed-charges-decline-codes-invalid-account-insufficient-funds.md): Invalid Account, Insufficient Funds
- [Can I charge different prices for different appointments?](https://help.studio.makemusic.com/en/articles/2060015-can-i-charge-different-prices-for-different-appointments.md): Billing
- [Change Clients from one billing Model to another](https://help.studio.makemusic.com/en/articles/6139754-change-clients-from-one-billing-model-to-another.md): Change from one billing model to another like Subscription to Package or Per Appointment
- [Package vs Subscription Billing](https://help.studio.makemusic.com/en/articles/3040428-package-vs-subscription-billing.md): Should I use a prepaid package or a subscription
- [What if a client pays outside of MakeMusic Studio with a check, cash, PayPal or Venmo?](https://help.studio.makemusic.com/en/articles/6558192-what-if-a-client-pays-outside-of-makemusic-studio-with-a-check-cash-paypal-or-venmo.md): Paid with a check, cash, paypal or venmo
- [Tax Documents](https://help.studio.makemusic.com/en/articles/5920451-tax-documents.md): Tax Documents - 1099 k
- [Graphs - deposits + fees don't add up](https://help.studio.makemusic.com/en/articles/5955297-graphs-deposits-fees-don-t-add-up.md): Graphs - deposits + fees don't add up
- [Do my clients see the credit card fees?](https://help.studio.makemusic.com/en/articles/2060004-do-my-clients-see-the-credit-card-fees.md): Fees and client receipts
- [I prefer not to give my credit card information. Can I use MakeMusic Studio for scheduling without giving you credit card information?](https://help.studio.makemusic.com/en/articles/2059245-i-prefer-not-to-give-my-credit-card-information-can-i-use-makemusic-studio-for-scheduling-without-giving-you-credit-card-information.md): Credit cards
- [I’d prefer that all my clients use ACH payments because the processing fees are lower. How can I enforce that?](https://help.studio.makemusic.com/en/articles/2059970-i-d-prefer-that-all-my-clients-use-ach-payments-because-the-processing-fees-are-lower-how-can-i-enforce-that.md): ACH
- [Oops! I had an appointment without using the MakeMusic Studio app. How can I retroactively charge a client for an appointment in the past?](https://help.studio.makemusic.com/en/articles/2060073-oops-i-had-an-appointment-without-using-the-makemusic-studio-app-how-can-i-retroactively-charge-a-client-for-an-appointment-in-the-past.md): Payments
- [An appointment was canceled, but was never canceled in of MakeMusic Studio. What should I do now?](https://help.studio.makemusic.com/en/articles/2055807-an-appointment-was-canceled-but-was-never-canceled-in-of-makemusic-studio-what-should-i-do-now.md): Cancellations and refunds
- [Danger Zone](https://help.studio.makemusic.com/en/articles/8676699-danger-zone.md)
- [Per-Appointment Subscription Billing](https://help.studio.makemusic.com/en/articles/8955068-per-appointment-subscription-billing.md): Painless invoicing: brought to you by MakeMusic Studio
- [Payments with Foreign Currencies](https://help.studio.makemusic.com/en/articles/8031782-payments-with-foreign-currencies.md): Clients in other countries with different currencies
- [How to message your clients as a group / bulk or individually](https://help.studio.makemusic.com/en/articles/4636325-how-to-message-your-clients-as-a-group-bulk-or-individually.md): How to email your clients as a group or individual
- [What kind of notifications will I and my clients receive?](https://help.studio.makemusic.com/en/articles/2059172-what-kind-of-notifications-will-i-and-my-clients-receive.md): Notifications
- [Stop Email / SMS Text Notifications](https://help.studio.makemusic.com/en/articles/6539053-stop-email-sms-text-notifications.md): How do I stop email notifications?
- [Message Templates](https://help.studio.makemusic.com/en/articles/12543712-message-templates.md): Conversation Message Templates

## MakeMusic Studio News and Opportunities

- [MakeMusic Studio Rebrand FAQs](https://help.studio.makemusic.com/en/articles/6871606-makemusic-studio-rebrand-faqs.md): Fons is Becoming MakeMusic Studio
- [New Feature Releases & Enhancements](https://help.studio.makemusic.com/en/articles/2059529-new-feature-releases-enhancements.md): Stay up-to-date with new feature updates & enhancements
- [MakeMusic Studio Referrals - get your shareable link and MakeMusic Studio Badge!](https://help.studio.makemusic.com/en/articles/2094072-makemusic-studio-referrals-get-your-shareable-link-and-makemusic-studio-badge.md): The MakeMusic Studio Referral Program - get your shareable link and MakeMusic Studio Logo

## Business Resources

- [MakeMusic Studio Books, Blog and Groups](https://help.studio.makemusic.com/en/articles/2067325-makemusic-studio-books-blog-and-groups.md): Business growth and productivity tips
- [Bug Bounties and Vulnerability Reports](https://help.studio.makemusic.com/en/articles/8704556-bug-bounties-and-vulnerability-reports.md): Bug Bounties and Vulnerability Reports